My payment isn't showing as paid

Why this happens

After you submit payment proof, your admin needs to review and approve it. Until then, your obligation stays as pending.

Check the status

1. Go to My Account and look at the Payment Submissions section.
2. If your submission shows as Pending, it's waiting for admin review.
3. If it shows as Rejected, check for an admin note explaining why.

What to do

• Pending: Wait for your admin to review. This usually takes a few days.
• Rejected: Read the admin's note, fix any issues, and resubmit with corrected proof.
• No submission showing: Make sure you completed the submission process and uploaded a file.

Contact your admin

If it's been more than a few days, message your admin through the Messages page and ask them to review your submission.

Still stuck

Contact us at support@seke3.com and include your association name and the date you submitted.